You don’t have to worry about them dropping off since you’re handling it all on one platform.īut if you have a longer sales cycle, such as SaaS businesses, Messenger can serve as a platform to create personalized touchpoints. Processing their transaction right in Messenger means you can “lock them in” and close the deal faster. In the first scenario, they could drop off if you direct them to an external site. Your rep guides them through the buying process, and the purchase is made in Messenger. They click onto your profile and decide to send you a message. A customer takes interest in your product or service from your Facebook Ads. Your rep directs them to your website, where they’ll have to fill in a form or add the item to their cart to purchase.Ģ. If you use Messenger as an additional platform for transactions, this increases customer experience as well as conversions.ġ. You’re also unable to send messages to another Facebook business page.Īs mentioned above, 74% of respondents said that they message businesses to make a purchase. With the Message button showing on your main page, your customers will now be able to send you private messages over Messenger.ĭo take note that you can only send a message back to a customer if they’ve messaged you first.
Check the box to allow people to communicate with you through Messenger. Once you’ve got your page up and running, remember to configure your settings to allow your customers to be able to send you private messages.
Facebook Ads and Messenger Ads are highly targeted and effective ways to reach.
Messenger for facebook business page how to#
You can also upload a profile photo to make you recognizable to your customers, and you’re good to go!įor a more detailed guide on how to go about setting up your own page, you can check out this page. A Facebook Business Page can connect you with customers and offer key.
To get started, simply create a page and key in information such as your page name, category, and a short description. Before you even start chatting with your customers, you have to make sure that you’ve already got a Business Page set up.
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